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Customer Care

Your Order

After you place your order, you will receive a follow-up email confirming your order. If you REGISTERED with us when you placed your order, you can click on MY ACCOUNT above and check on the status of your order at any time. If you made your purchase as a GUEST, you can refer to your confirmation email for tracking information for your order.

Questions about your Order



9AM – 5PM Pacific Standard Time, Monday-Friday

Cellular Skin Rx
1754 River City Way
Sacramento, CA 95833

If you are a returning customer, you may leave your name and which products you would like to reorder in our voice mail box 24 hours each day and we will fill your order the following business day.

We appreciate and welcome customer feedback at Cellular Skin Rx. Let us know how we did, what you liked or want to see changed. We’re always ready to listen to you, Our Customer.

General Comments and Suggestions


Note: CSRx uses PayPal to handle online credit card and echeck transactions. At this time, we do not accept physical paper checks (personal checks).